We select our drivers through a stringent process. Our drivers have to score atleast 85% in the written test to prove their knowledge in traffic rules. They have to pass practical driving tests on our test tracks. The tests are assessed by our most experienced drivers who have atleast 20+ years of driving experience.
Every year, we re-evaluate medical fitness of our drivers. We examine their eye-sight, ECG parameters to ensure safety for everyone. We also evaluate their knowledge in basic vehicle troubleshooting such as repairing punctured tyres, checking coolant levels, identifying tyre health etc.
We conduct surprise on-road audits on our vehicles. During these audits, we assess the driver's attention in maintaining safe vehicle, his compliance with company policies. The audits ensure that our drivers comply with our standard safety procedures.
We conduct feedback sessions with our 150+ drivers periodically. We listen to their pain points, vehicle running conditions, route conditions and take measures to ensure a positive work experience for our drivers. The feedbacks sessions are also useful for us as a company to raise the bar in our processes & policies for safe, reliable and timely delivery of cargo for our customers.